I firmly believe that the harder you work, the luckier you get, so when opportunities arise, you have to either chase them with all of your energy or wave them on.
My second day as Chief Executive Officer [CEO] of State Trustees happened to be a full day working with the Board of Directors, discussing our future strategy. That was fabulous timing and a great opportunity; it allowed me from the very start to share my ideas about making State Trustees the world’s best trustee company.
After receiving great feedback from the board, the executive team and I have worked hard to further develop our thinking. We returned and presented a five-year strategy to the Board on 25 March 2014, which was endorsed and is being rolled out, ready for formal commencement in July 2014.
Most CEO’s inherit a strategy that is already in place and have to work through many decisions about what to keep and what to change. In my case I was able to immediately set about designing and implementing a strategy that builds on the fantastic work of our people over the previous two years.
To that end, it is worth reflecting on the achievement of the business transformation work that everybody at State Trustees has been delivering. By the end of June 2014, we will have delivered more than 50 large scale corporate projects and improved organisational performance by more than 25%, through a combination of cost efficiencies and revenue improvements. That work has laid the foundation for the new five year strategy, which I will continue to discuss in coming months.
I am excited to begin benchmarking State Trustees against other trustees across the globe. This week I hosted the New Zealand Public Trustee, who visited to learn more about what we are doing and left us with the firm intention to conduct exactly the same type of change program as us. Over recent times I have also hosted delegations from Korea and Singapore. In May 2014, I have been invited to speak at the 2014 World Congress on Adult Guardianship in Washington to a delegate list of Public Trustees, Advocates and Guardians from across the world. People want to hear our story, because we are doing something that nobody else in our industry is – that is improving client outcomes and efficiency simultaneously.
In closing, I want to mention an event that I am very passionate about. In June 2014, I will take part for the fourth year in the St Vincent De Paul CEO Sleepout, raising awareness and funds to combat homelessness. In a country such as Australia instances of homelessness should simply not exist and those who can must stand up. What’s more disappointing is that numbers are rising and women and children in particular are finding themselves homelessness; if you can, please support this great cause.
Finally, with the Easter holidays almost upon us, I’d like to take this opportunity to wish all of those who celebrate the season all the best and for all of you, I hope you take the opportunity to enjoy a few days break, to reflect and refresh with family and friends.